As it's a food item we do not offer any returns or refunds.
If you have received an incorrect item or damaged item please write to us on info@denuvish.com or call us on 8700021527.

Please ensure the product to be returned is not tampered with or consumed.

The order cannot be cancelled once it has been dispatched from our cloud kitchen. Please write to us on info@denuvish.com or call us on 8700021527.

Hello, and welcome to the Denuvish............., hereafter referred to as “DENUVISH”, Terms and Conditions of use.

The Terms you see below are important because they:

• Outline the legal rights of Denuvish and our users.
• Explain the rights you give to us when you use the services of DENUVISH
• Describe the rules everyone needs to follow for payments and refunds
• Contain a disclaimer on the Income and Certification

Please read these Terms & Conditions, our Privacy Policy any other terms referenced in this document carefully.

Here we go…

Please read these terms and conditions of use carefully before accessing, using or obtaining any materials, information, products or services.
By accessing, the DENUVISH website, any other feature or other DENUVISH platforms, you agree to be bound by these terms and conditions (“Terms”) and our Privacy Policy. If you do not accept all these Terms, then you may not use Our Website. In these Terms, “we”, “us”, “our”, “Gelato Sorbet” or “DENUVISH” refers to “DENUVISH Pvt Ltd”, and “you” or “your” refers to you as the user of our Website and other purchases.

We may modify these Terms, for any reason at any time, by posting a new version on Our Website, these changes do not affect rights and obligations that arose prior to such changes. Your continued use of Our Website following the posting of modified Terms will be subject to the Terms in effect at the time of your use. Please review these Terms periodically for changes.

If you do not wish to continue using the Service under the new version of Agreements, you may terminate your account / Services by contacting us by emailing the support. These policies and procedures apply to all products sold on this site.

Denuvish : https:// www.denuvish.com/

DENUVISH Team is operational from Monday – Saturday: 10:00 A.M- 7:00 P.M IST (India)
We observe a close on all government declared holidays. 

In case of any payment related issues, please email us at va@denuvish.com. Payments can be made only in INR.

All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.
A customer can purchase any product(s) offered by Denuvish through different payment options like, VISA / MasterCard / Razor Pay depending upon which ones are currently being provided by Payment Gateway facility.
After the payment process is carried out successfully, an official receipt of purchase is provided by payment Gateway on behalf of Denuvish through email which can be used as a reference for any future requirements.

For customer support with account-related and payment-related questions, please contact on our email id va@denuvish.com or whatsapp us on 8700021527. We will use reasonable endeavours to respond to all Customer Support Queries within a reasonable time frame.

On acceptance of Terms & Conditions by a user, the user gives his/her explicit permission to call or contact the user via SMS or email through any medium which DENUVISH deems fit.

We reserve the right to feature your picture in any photos, videos, or other promotional material used by us.

Further, we may use your personal information to inform you about other products or offers. However, we shall not distribute or share your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.

If you have any questions concerning the DENUVISH Services or Franchise or an Agreements, contact our Customer Service Department using Contact Us page of our website.

Also, you can reach direct at va@denuvish.com

Office Address – W-86, GK-1, Delhi- 110048, India

Phone Number - +91 8700021527

Thank you for reading our Terms.

We hope you enjoy your gelato with us!

Contracting Entity:

DENUVISH